Frequently Asked Questions

Questions about our Texas pecans, your order, or shipping? Here are the answers we hear most. Still stuck? We’re a family operation and always happy to help — reach out anytime.

About our pecans

What kinds of pecans do you sell?
We offer fresh raw pecan halves and pieces, flavored pecans, pralines, samplers, and gift packs — all grown on our family orchard in Seguin, Texas. Browse everything in our full catalog.
How fresh are your pecans?
Very. We grow, harvest, roast, and hand-pack our pecans right here on the orchard, and every order is filled fresh from the current crop — never old stock.
Where are your pecans grown?
On our family farm in Seguin, Texas, where our orchard has been growing pecans since 1958. 38 Pecans is family-owned across three generations. Read more on our story page.
Do your products contain or touch other allergens?
Our products are tree nuts (pecans) and are packed in a facility that handles nuts. If you have a severe nut allergy, please reach out before ordering and we’ll help however we can.

Orders & shipping

Where do you ship?
We ship anywhere in the United States.
How much does shipping cost?
Shipping is calculated at checkout based on the items in your order and your delivery address.
How soon will my order ship?
We pack orders fresh and aim to get them out within a few business days. You’ll receive tracking by email once your order is on its way.
Can I place a large or wholesale order?
Yes — we offer wholesale on most of our catalog. Head to our wholesale page to send us the details and we’ll put together pricing.

Storing your pecans

How should I store my pecans?
Keep them in an airtight container. At room temperature they’ll stay fresh for a few weeks; refrigerated, for several months; and frozen, for a year or more.
Do my pecans need to be refrigerated?
Not right away — they’ll keep at room temperature for a few weeks. For longer storage, move them to the fridge or freezer to lock in freshness.

Gifts

Do you offer gift packs?
We do — browse our gift collection for ready-to-send Texas pecan gifts. Planning something large or for corporate gifting? Get in touch and we’ll help put it together.

Still have a question?

Call us at 512-393-9894 or email info@38pecans.com. We’re happy to help.